Wacù® | F.A.Q.
The smallest vacuum pump on the market
The device doesn’t turn on after pressing the switch.
Check that the power jack is inserted correctly and the power supply is connected correctly to the socket.
The device doesn’t turn on after connecting it to the socket.
Check that the power jack is inserted correctly and press the switch.
The device doesn’t suction the air of the vacuum bag to which it is connected.
Ensure that the adapter provided is press-fitted into the upper part of the device and that this is screwed correctly to the valve of the vacuum bag.
Not enough air is coming out from the vacuum bag.
Open the bag and close it again carefully slightly pressing the double zip along the entire length of the bag. Always check it’s closed properly with your fingers.
The device is still not turning on and/or not suctioning air.
Contact the company to return the defective product and have it replaced.